COVID-19

Our Response

Updated: June 08, 2020

Maintaining the health and safety of those who mean the most to us, including our clients, colleagues and members of our community, remains a high priority in a sacred journey psychological service inc.’s values.

While many businesses and health practices have started to reopen, each professional college (governing body) was directed to provide Alberta Health Services with a plan that must be approved for resuming in-person treatments.

Though Alberta Health Services has given the ‘green-light’ to reopen in “Phase 1”, the College of Alberta Psychologists’ continues to strongly recommend virtual or online therapy options over in-person sessions. a sacred journey psychological services inc. has collectively agreed to err on the side of caution and remain predominantly virtual as per the College’s recommendations. We will continue working hard to maintain health standards to ensure the utmost safety for our clients and clinicians.

To comply with healthcare requirements, our reopening process will include the following procedures:

  • Those wishing to resume in-person sessions will be required to complete a Mandatory Health Screening prior to every session;
  • It is important to know that sessions may be subject to cancellation, rescheduling or require a pivot back to online in the event of a ‘second wave’ or should any health concerns arise with clinicians or clients;
  • To address healthcare restrictions, our waiting area is closed, and we will remain closed to all walk-in traffic;
  • We ask that only one parent accompany a minor to their session;
  • We have enabled contactless payment options and will not be accepting cash during this time.

Not all clinicians will be available for in-person sessions. Our Office Manager, Ashliegh will be contacting current clients individually as clinicians begin to open their availability. If you would like to go on a waitlist for in-person sessions with your clinician or discuss availability with other clinicians, please contact Ashliegh.

As we adjust to our ‘new normal’, we encourage you to reach out to Ashliegh with any questions or concerns. Ashliegh continues to work remotely from her safe and confidential space. You can continue to reach her Monday through Thursday from 9:30am to 4:00pm.

Please note: We have our clinic phone line forwarded to Ashliegh so it is possible you will receive a notice that “the customer you are trying to reach is not available”. Please allow a few moments and try again as she may be on the line assisting another client. It is also possible that any calls you receive from Ashliegh will come up as “Private Number” on your caller display. In the event that Ashliegh cannot connect with you, she will do her best to leave a voicemail and send an e-mail to your address we have on file.

We sincerely hope you have been well and cannot wait to connect with you in-person soon.

 

If you want to learn more about

 

PLEASE STAY HOME IF YOU ARE SICK.

We will work with you on accommodating sessions either via phone, secure online video or rescheduling to future dates.